Thanks for doing business with us.
We are sad that you have changed your mind. But don’t worry, we’re here to help you.
You can cancel our Products/Services/Subscriptions at any point of time by writing to us with the reason for cancellation.Once we receive your request, we will process the request immediately and intimate the status to you by email.
Refunds will not be provided for non-customized software ’s (such as Excel based tools etc) and subscriptions (such as DotNet Bridge etc).
Refunds will be provided only for customized software development. The refund amount if any will depend on at what stage the service is cancelled. You are not eligible for any refunds if the service is fully completed or the service rendered is more than 70% of the total service.
You are eligible for Full Refund (less payment gateway and transaction charges if any) on the below case;
1. if you cancel the service before it starts.
2. if you find any error or defect in the service.
3. if we are unable to fulfill the service for any reason.
You are eligible for Partial Refund (less payment gateway and transaction charges if any) on the below case;
1. if the service rendered is less than or equal to 70% of the total service.
You requested a service and paid full amount.
Cost of Service : Rs.10,000/-
Time to Complete the Service : 10 Days
Service start date : 01-Sep-17
If you cancel the service within 7 days after service start date i.e on or before 07-Sep-17, you are eligible for partial refund.
You cancelled the service on 03-Sep-17 at 0600 PM.
Your refund will be processed as below;
Service Rendered : 30% (3 Days)
30% of the total service cost will be charged towards the service rendered i.e. Rs.3000/- and you will get invoice for Rs.3000/- and remaining 70% of total service cost will be refunded to you i.e. Rs.7000/-
Note: If you send cancel request after office hours,then that day will be counted as service rendered.
Refunds if any will be processed in 20 working days and refund amount if any will be credited to your bank account that you provided to us.
Late or Missing Refunds (if applicable):
If you haven’t received the refund beyond 20 working days, please contact us at firstname.lastname@example.org.
If you have any questions, contact us at email@example.com
Howutrade Software Solutions LLP
2/330 New Middle Street, Madukkur North
Thanjavur, Tamil Nadu, India –614903
Phone: +91 8754967733
Last Updated: 15-Mar-2019